MULTILINGUAL PROJECTS
Our focus in multilingual projects is on the inbound and outbound callings, in different languages. Currently, we offer operators either Native speaking or completely fluent in:
- Czech and Slovak
- English
- Polish
- Romanian
- Hungarian
ACTIVE TELEMARKETING
- database validating and updating,
- lead generation,
- appointment negotiation,
- market researches,
- active customer care,
- product and service selling via call,
- ensuring the agreement with sending business contents.
PASSIVE TELEMARKETING
- inbound calls administration,
- marketing campaign response,
- hotlines,
- order line,
- helpdesks.
CONSULTANT SERVICES
- training in communication skills and sales for operators,
- expert guidance and consultancy,
- contact (call) center analysis:
- processes,
- hiring,
- incentive systems,
- and more.